The SaleReady Program ("SaleReady," "we," "us," or "our") is operated by Kemar Lawrence Creative Inc. ("KLC Inc."), based in Waterloo Region, Ontario, Canada. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we use and protect it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
By using salereadyprogram.com, registering for an info session, workshop or program, or otherwise contacting us, you agree to the practices described in this policy.
1. Information We Collect
Information you give us directly, such as:
- Your name, email address, phone number and business name when you register for an info session, workshop or program, or contact us.
- Business information you choose to share during our programs or coaching, such as industry, operations, financial summaries, goals and plans for sale or succession.
- Details you submit when listing a business for sale or asking about a listed business.
- Payment information. We accept Interac e-Transfer, bank transfer, and card payments through Square. For e-Transfers and bank transfers, we receive the sender’s name, email or account holder name, and the amount and date of payment from our bank. Card payments are processed securely by Square; we do not see or store your full card number. Square’s handling of your information is governed by its own privacy policy.
- Referral information from real estate agents, brokers or other professionals who introduce you to SaleReady.
Information collected automatically, such as:
- Device and usage information (browser type, pages visited, time on site, referring website) collected through cookies and similar technologies.
- Information from analytics and advertising tools (for example, Google Analytics or Meta Pixel) that help us understand how visitors use our site and measure our ads.
2. How We Use Your Information
We use personal information to:
- Register you for info sessions, workshops, bootcamps and coaching, and send related reminders and calendar invitations.
- Deliver our programs, including preparing materials such as your executive summary.
- Respond to your questions and requests.
- Process payments and keep business and tax records.
- Relay inquiries between buyers and sellers or their brokers when you ask us to.
- Introduce you to accountants, technology, marketing or other professionals, only with your permission.
- Send updates, articles and offers about SaleReady (you can unsubscribe at any time).
- Improve our website, programs and marketing.
- Meet our legal and regulatory obligations.
3. Consent
We collect, use and disclose personal information with your consent, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may affect our ability to provide certain services. Under Canada's Anti-Spam Legislation (CASL), we only send commercial emails with your consent, and every message includes a way to unsubscribe. When you sign up through our website, we record your consent, the version of this policy you agreed to, and the date and time you agreed, so we can demonstrate and honour your choices.
4. Confidentiality of Your Business Information
Business information you share in our programs is treated as confidential. We do not share it with buyers, agents, brokers or other third parties without your permission. Cohort participants are asked to respect the confidentiality of information shared by others during group sessions.
5. How We Share Information
We do not sell or rent your personal information. We may share it only:
- With service providers that help us operate our business (for example, website hosting, email, video conferencing such as Zoom, payment processing (Square and our financial institution), scheduling and analytics). These providers may only use your information to perform services for us.
- With buyers, sellers, brokers, agents or other professionals when you ask us to or give us permission.
- When required by law, court order or government request, or to protect our rights, property or safety, or that of others.
- As part of a sale, merger or reorganization of our business, subject to the same protections described here.
Some of our service providers may store or process information outside Canada, including in the United States. When this happens, your information may be subject to the laws of those countries.
6. Cookies and Tracking
Our website uses cookies and similar technologies to keep the site working, understand how it is used, and measure the performance of our advertising. You can block or delete cookies in your browser settings, though some features of the site may not work as intended.
7. How We Protect Your Information
We use reasonable physical, administrative and technical safeguards to protect personal information from loss, theft and unauthorized access, use or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach of security safeguards creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.
8. How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy, or as required by law (for example, tax and accounting records). When it is no longer needed, we securely delete or anonymize it.
9. Your Rights
You may ask to access the personal information we hold about you, ask us to correct it if it is inaccurate, or withdraw your consent to its use. To make a request, contact us using the details below. We will respond within the time required by law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
10. Third-Party Websites
Our site may link to other websites, such as Succession Ontario or partner resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Children's Privacy
Our services are intended for business owners and professionals. We do not knowingly collect personal information from anyone under 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Kemar Lawrence Creative Inc. (KLC Inc.) — operator of the SaleReady Program
Waterloo Region, Ontario, Canada
Email: team@salereadyprogram.com
Phone: 647-450-2210